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International Journal of Political and Social Sciences
Vol. 10 No. 4 (2025): July-August
Original Articles

E-ADMINISTRATION AND STUDENTS' SATISFACTION IN AKWA IBOM STATE COLLEGE OF EDUCATION, AFAHA NSIT, AKWA IBOM STATE, NIGERIA

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  • Emediong Macaulay Williams,
  • Akpanim N. Ekpe (Ph.D),
  • Unwana-Abasi S Udoh (Ph.D) ,
  • Atairet C. Atairet (Ph.D)
Emediong Macaulay Williams
Department of Public Administration, Akwa Ibom State University
Akpanim N. Ekpe (Ph.D)
Department of Public Administration, Akwa Ibom State University
Unwana-Abasi S Udoh (Ph.D)
Department of Public Administration, Akwa Ibom State University
Atairet C. Atairet (Ph.D)
Department of Public Administration, Akwa Ibom State University
DOI: https://doi.org/10.5281/zenodo.15878371

Published 2025-07-14

Keywords

  • E-Administration,
  • E-registration,
  • internet connectivity,
  • service delivery,
  • students’ satisfaction,
  • Akwa Ibom State, Nigeria.
    • ...More
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How to Cite

Emediong , M. W., Ekpe , A. N., Unwana-Abasi, S. U., & Atairet , C. A. (2025). E-ADMINISTRATION AND STUDENTS’ SATISFACTION IN AKWA IBOM STATE COLLEGE OF EDUCATION, AFAHA NSIT, AKWA IBOM STATE, NIGERIA. International Journal of Political and Social Sciences, 10(4), 1–16. https://doi.org/10.5281/zenodo.15878371

Copyright (c) 2025 International Journal of Political and Social Sciences

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Abstract

The adoption of digital technologies in the education sector has revolutionized how services are delivered in the sector, especially in the higher institutions to meet students’ satisfaction. This study examined the relationship between E-Administration and students' satisfaction in Akwa Ibom State College of Education Afaha Nsit. Using a cross-sectional survey research approach, the study examined impact of internet connectivity on students’ satisfaction and the relationship between E-registration and students’ satisfaction. Expectation theory was adopted as the theoretical framework. Findings from the study showed that, the components of internet connectivity that significantly impact students’ satisfaction are Wi-fi, email and iPhone which are not readily available.  These accessories underscore the importance of internet connectivity in enhancing students' educational experiences and provide actionable insights for policymakers and educational administrators. Furthermore, it was found that, there is a very strong correlation between E-registration and students’ satisfaction. In view of the findings, it is recommended among others that, a multi-faceted approach that involves government initiatives, private sector engagement, infrastructure development, education and skills enhancement, and regulatory reforms among others should be adopted

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